Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.

In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.

A surcharge is applied per shipment when the delivery destination or pick up location is remote. Remote is defined as islands and highlands; or a post code/zip code that is difficult to serve; or a suburb/town that is distant, inaccessible or infrequently served.

Check for remote locations Check for remote locations

DHL Express is certified in certain classes of Dangerous Goods in accordance with IATA and ADR regulations. A surcharge is applied per shipment when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities (EQ). Further surcharges apply when shipments involve biological substances, dry ice, lithium batteries or are deemed as Full Dangerous Goods in accordance with IATA and ADR regulations.

A surcharge is applied when any piece in a shipment has a scale weight in excess of 70kg.

A surcharge is applied when any piece has a single dimension in excess of 120cm, or when any pallet has a base dimension in excess of 120cm.

The following surcharges are payable on international shipments:

Description	Surcharge (CZK)
Remote Area Service	600 CZK
Dangerous Goods in Excepted Quantities	900 CZK
Over Weight Piece	600 CZK
Over Sized Piece	600 CZK

Should you have any questions on surcharges please contact us

Fuel Surcharge

Changes in fuel prices have resulted in increased overall costs for the air express industry. This has necessitated the introduction of a fuel surcharge.
Fuel Surcharge: View Latest Surcharge